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 ams - aLL mY sUPPORT

Requires mySQL and a POP3-account. - get messages from a pop3 account and store them in a database - users can add messages directly via form - every message has its unique ticket id - corresponding ticket id is retrieved automatically and can be added manually - you can answer requests, simply store them with a comment, forward them to other users with a comment or set them as junk - research in old messages - statistics per user/type of messages user/rating - personal header and footer for every user - standard replies for all users - generate a public FAQ for visitors where you can modify the messages and select which one should be displayed - original messages are always kept in a textfile


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